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Thread: Question.

  1. #21
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    Here is the latest build they are sending me. LOL they sent build 3 and it was the same as build 2 but had a blue ray burner in it? WTF over......
    What are the chances if I switch out two 7.5 gig drives for the 6.4 drives that are currently in build 2? Nice now the upgrades include head phones, blue ray & 1600 mem (not 1333) but I was in a 2 hour battle with the lady regarding the video card which was supposed to be dual 2 gig 5870's are now 1 gig 5870's?

    Alienware Area-51 ALX



    Processors: Intel® Core™ i7 960 Quad Core Processor (3.2GHz, 8MB Cache)

    Alienware Area-51 ALX: Alienware Area-51 ALX + TactX™ Headset

    Operating Systems: Genuine Windows® 7 Home Premium, 64bit, English

    Cooling Option: Alienware™ High-Performance Liquid Cooling

    Video Cards: Dual 1GB GDDR5 ATI Radeon™ HD 5870 CrossfireX™ Enabled

    Memory: 6GB Triple Channel 1600MHz DDR3

    Hard Drives: 1.2TB RAID 0 (2x 640GB SATA-II, 7,200 RPM, 16MB Cache HDDs)

    Optical Drives: Single Drive: Blu-ray Disc (BD) Burner (Writes to DVD/CD/BD)

    Sound Card: Integrated 7.1 Channel Audio

    Keyboard: Alienware TactX™ Keyboard

    Mouse: Alienware TactX™ Mouse

    Adobe Reader Software: Adobe Acrobat Reader

    Chassis Color: ALX Space Black - Anodized Aluminum Chassis

    AlienFX: AlienFX Color, Quasar Blue

    Avatar: Alienhead 3D

    Automatic Updates: Automatic Updates: Enabled

    Wallpaper: Alienhead 3D

    Factory Installed Software: Steam and Portal™ Factory Installed
    The Only Poem a Man should evar know!

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  2. #22
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  3. #23
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    Nope, I am still waiting for them to post the order slip online, which according the the last three tries, to alert me that its being built.

    I'm not a happy camper at the moment.
    The Only Poem a Man should evar know!

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  4. #24
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    So I am trying to understand, they are shipping you a computer with a worse video card? are they refunding the difference in cost? why do you have to convince someone 1 video card is not the same as 2 video cards?
    Good lord are there no good games to play?

  5. #25
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    Dell sent me the original purchase -comp 1- from the outlet - a refurb - it came broken, would not work. They sent comp 2 - wrong parts, it did work. At this point they agreed to send me a blue ray burner. They sent comp 3, still wrong parts - never plugged it in.

    In process with comp 4, however the original order stated (since they use generic ATI) a "Dual 2 Gb 5870 ATI graphics card". The manager lady told me they never sold those cards - so I told her it was false advertising and she insisted that the 2 Gb was the accumulated graphics power of both cards (but she didn't say it like that, it was kind of spanglish) though no other card on there website is advertised this way? I conceded it because I want the comp!

    So to recap in progress at the moment is order 4:

    I'm getting the Blue-ray burner, a new tact-x keyboard (think its logitech gaming keyboard), a new tact X mouse ( still have the ones from the first comp refurbed). http://www.hardwareheaven.com/review...roduction.html Also in this order they stepped up the 6 Gb of ram from 1333 MHz to 1600 MHz and have included a new tact X headset http://www.hardwareheaven.com/review...onclusion.html.

    The only think I'm missing currently is the monitor but it to shall be mine if they blow this order!
    The Only Poem a Man should evar know!

    Women
    Sometimes I hate Um
    Sometimes I love Um
    If I were a cave man I think I'd just club Um!

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  6. #26
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    We also have agreed that Alienware is very overpriced however if I go to website and reproduce this order it's about $4,200 which is $2,000 more than I paid also the manager lady agreed to extend my two year warranty by 6 months. So I didn't push too hard with regard to the graphics card.

    I'll give you an update when I see the order the site, hopefully its correct and hopefully it comes this week.
    The Only Poem a Man should evar know!

    Women
    Sometimes I hate Um
    Sometimes I love Um
    If I were a cave man I think I'd just club Um!

    :Beat_Them

  7. #27
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    Maybe she was confused between the 5870 and the 5970?

    TactX stuff is made by Logitech, but have designs more or less unique to Alienware. I have the KB, it works pretty well.

    Sorry you had such bad luck cav :( My Area-51 is insanely fast and I have 0 complaints.
    "When the going gets tough, the tough go cyclic"
    Email: provoker@xclan.org XFire: xprovoker

  8. #28
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    As long as they get it right and it works in the end I'll be happy. To be honest this is one of the reason's I've stuck with Dell as weird as it sounds. I purchased an xps 7 years ago and I am still using it as they replaced the system 1 month before the 3 year warranty ran out. Now I'm getting a brand new system at 1/2 the price they are offering on their website and I know that if anything happens or I run into problems I can take it right back to them.
    Last edited by x[cavyr]; 11-17-2010 at 09:28 PM.
    The Only Poem a Man should evar know!

    Women
    Sometimes I hate Um
    Sometimes I love Um
    If I were a cave man I think I'd just club Um!

    :Beat_Them

  9. #29
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    1 224-7455 Alienware Area-51 ALX + TactX Headset
    1 313-9179 Alienware TactX Headset
    1 313-9203 Single Drive: Blu-ray Disc (BD) Burner (Writes to DVD/CD/BD)
    1 313-9629 ALX Space Black - Anodized Aluminum Chassis, 1.2KW PSU
    1 313-9776 Integrated 7.1 Channel Audio
    1 317-3431 Intel Core i7 960 (3.2GHz, 8MB Cache)
    1 317-4579 6GB Triple Channel 1600MHz DDR3, 3X2GB
    1 320-8787 Dual ATI Radeon HD 5970, 2GB GDDR5
    1 330-5780 Alienware TactX Mouse
    1 330-5817 Alienware High-Performance Liquid Cooling
    1 330-6078 Alienware TactX Keyboard, US
    1 330-6443 Resource DVD, MLANG
    1 330-6444 Accessory Kit, Area-51, Eng
    1 342-0268 1.2TB RAID 0 (2x 640GB SATA-II, 7,200 RPM, 16MB Cache HDDs)
    1 410-1867 ADOBE READER 9.0 MULTI- LANGUAGE
    1 420-9691 DataSafe Local BackUp
    1 421-0975 NERO 9, ANW
    1 421-1443 Steam and Portal Factory Installed
    1 421-2064 Genuine Windows 7 Home Premium, 64bit, English
    1 421-3609 Power DVD 9.5, BD
    1 464-7384 Exchange


    LOL so how is this set up looking for 2k? Dual 5970 Graphics Cards?
    The Only Poem a Man should evar know!

    Women
    Sometimes I hate Um
    Sometimes I love Um
    If I were a cave man I think I'd just club Um!

    :Beat_Them

  10. #30
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    Dell Price $4,749.00 plus tax
    Cav's price $2.200.00 plus tax
    The Only Poem a Man should evar know!

    Women
    Sometimes I hate Um
    Sometimes I love Um
    If I were a cave man I think I'd just club Um!

    :Beat_Them

  11. #31
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    Nice! I got a deal on my through EPP program, but not THAT good, lol :)
    "When the going gets tough, the tough go cyclic"
    Email: provoker@xclan.org XFire: xprovoker

  12. #32
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    Good deal for sure.
    Dual 5970s are going to be fucking sick.

  13. #33
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    Okay this is even more epic than before. I just went to check if my comp (#4) had been shipped since its in production and low and behold its still in production but another computer (#5) is showing that it shipped today and will be here tomorrow or monday? Yes comp four is still listed as " in production" and being built but comp five just appeared and is already taged as shipped ?

    Its the same build as comp #3 (i7-960, dual ati 5770's, blue-ray burner etc.). I know that at some point they will ask me to return it but???

    LOL what to do?
    Last edited by x[cavyr]; 11-19-2010 at 07:12 PM.
    The Only Poem a Man should evar know!

    Women
    Sometimes I hate Um
    Sometimes I love Um
    If I were a cave man I think I'd just club Um!

    :Beat_Them

  14. #34
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    Hahaha, Epic...

    Leave it in the box for a while and see if they ask for it back, and if not have an xclan auction!!!
    Good lord are there no good games to play?

  15. #35
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    Hopefully they send me a couple more XD. Then we can have a Lan Give Away party!
    The Only Poem a Man should evar know!

    Women
    Sometimes I hate Um
    Sometimes I love Um
    If I were a cave man I think I'd just club Um!

    :Beat_Them

  16. #36
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    You may actually get lucky and it'll slip through the cracks.

    My mom had a Dell laptop that underwent numerous rounds of attempted repair by on-site techs. After 3 or 4 attempts to correct the same issue, they refunded her money upon request but also sent a replacement. She sent the original back, got refunded the full amount, and ended up keeping the replacement. It's been at least 5 years since this all went down. Never did she get charged.

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